Culture and community

Accessibility lasts when it becomes part of an organisation’s culture. I help you create the structures, networks, and shared practices that make accessibility a natural part of everyday work.

Typical culture and community work includes:

• Setting up, training, and supporting accessibility champions within product teams, such as designers, developers, and QAs
• Running accessibility learning groups, drop-in sessions, and shared spaces in Slack or Teams to share knowledge and solve problems together
• Planning and delivering events such as Global Accessibility Awareness Day (GAAD), often including talks to build momentum and visibility
• Creating resources, playbooks, or intranet hubs that help teams find the guidance they need, when they need it
• Advising on recognition and incentives that reward accessibility contributions and encourage long-term engagement

My style is friendly and informal, which helps these kinds of groups and initiatives feel approachable and encourages people to take part.

Delivery

Culture change takes time. Some organisations start with a standalone project, such as running a GAAD event or piloting a champions network. Others take a longer consultancy approach, building community step by step until accessibility is embedded in everyday practice, often alongside broader strategy and guidance.

A strong culture makes accessibility sustainable. It creates a sense of shared ownership, spreads knowledge through learning groups and shared spaces, and ensures that accessibility doesn’t just depend on a few specialists.

This kind of work is explored in my Creating a culture of accessibility case study.