Resources for website owners
I tend not to write much here anymore. For articles on design, frontend development, and accessibility, head to my blog.
- Hero images – pros and cons- Resource posted 25th November 2019 in Content - Hero images are those big images at the top of a blog post. They have some compelling benefits, but there are some things to consider. 
- Why you need a privacy policy- Resource posted 22nd September 2016 in Content - A privacy policy lets your visitors know that you care about their privacy. If you collect their data in any way you’re obliged to tell them. 
- Google gets serious about SSL- Resource posted 14th September 2016 in Security - SSL is an an easy way to boost your search ranking, but Google are introducing something much more damaging to websites that aren’t served securely 
- SSL for everyone- Resource posted 28th June 2016 in Security - Every now and then something big happens on the web. Sometimes it’s really obvious, sometimes a bit subtler, but still very important. SSL is a subtle 
- Website updates and avoiding content loss- Resource posted 23rd August 2015 in Content and Website admin - Between your web designer starting work on a new feature and it going live, any changes you make to your website could be lost. Here’s how to avoid th 
- Types of email and when to use each- Resource posted 13th August 2015 in Email and Website admin - Email can be pretty complicated. There are three different email formats and each comes with its own pros, cons, and best use case. 
- Regular backups are important- Resource posted 16th July 2015 in Website admin - If your website was to to disappear somehow, restoring it is easy if you have a recent back-up somewhere. How can you back things up? Read on! 
- Edit your blog posts off-line- Resource posted 2nd July 2015 in Content and Website admin - There are many advantages to writing your blog posts on a dedicated writing app and not directly on your website. 
- Design and build for the worst case scenario- Resource posted 29th June 2015 in Accessibility, Performance and Search - Performance matters. If your website loads slowly it could be costing you business, so make sure it works for even the slowest of internet connections 
- Look after your domain name- Resource posted 11th June 2015 in Search and Website admin - Look after your domain name. It’s one of your most important business assets and the cost of losing it can be huge. 
- Regular website maintenance- Resource posted 3rd June 2015 in Website admin - Regular attention and TLC is good for any website, small or large. How? Read on! 
- Website video- Resource posted 1st June 2015 in Content - Using video on your website is a powerful way to engage your visitors. Here’s how planning and shooting the video for my website went. 
- Bookmark icons- Resource posted 28th May 2015 in Content, Meta-data and Search - Your website has lots going on behind the scenes, and one of those things should be a series of bookmark icons! 
- Giving social media the right information- Resource posted 18th May 2015 in Content, Marketing, Meta-data and Search - Put some text in a box. Writing a post on social media used to be so easy. These days, when you enter an address into that box some extra things happe 
- Tidy up your site’s addresses for search- Resource posted 29th April 2015 in Meta-data and Search - Google have made a few changes lately. The most recent in the pipeline is the way URLs (web addresses) are displayed in their search results. 
- Mobile friendly markers- Resource posted 6th April 2015 in Accessibility and Search - You might have noticed that if you search for something on Google on your phone there’s a new ‘Mobile friendly’ label. 
- The three golden rules of sending marketing emails- Resource posted 24th March 2015 in Email - Sending emails can be a bit of a minefield. Learn how to avoid some common pitfalls and the three ways to avoid being thrown in the junk folder here. 
- Displaying an email address on your website- Resource posted 5th March 2015 in Content, Email and Website admin - Putting your email address on your website turns out to be surprisingly complicated issue. Read on to find out why! 
- What is meta data- Resource posted 14th October 2014 in Meta-data - Have you ever wondered what meta data is? If so, this is the (very brief!) article for you. 
- Webfonts- Resource posted 11th September 2014 in Brand and Performance - So what’s all this about webfonts? Can’t I just have my website display my text in the font I want? Well, the answer is “yes and no”… 
- How the web works- Resource posted 4th September 2014 in Performance - When you open a website in your web browser what you see isn’t on the internet. Confused? This article will reveal all! 
- What is SSL and is it worth the bother?- Resource posted 27th August 2014 in Search and Security - Google look favourably on websites that use SSL. What is SSL, why does Google like it and and do the benefits outweigh the costs? 
- Image cropping- Resource posted 7th April 2014 in Content - Uploading an image to your website isn’t without its pitfalls. Formatting images is often a combination of preparation and your CMS’s wizardry. 
- Why I changed my baseline- Resource posted 6th March 2014 in Accessibility and Content - Every site I build is now mobile friendly and allows the editing of all content by default. This is for a few very good reasons. 
- The great unknown- Resource posted 31st January 2014 in Search - Nobody really knows what criteria search engines use to rank websites but there are some basic principles that have always held true. 
- Page titles- Resource posted 31st January 2014 in Content, Meta-data and Search - A page title is generally held to be one of the most important things on a web page for being found on search engines like Google. 
- Taking a break without neglecting your business- Resource posted 20th January 2014 in Business and Tools - As a small business owner, I find it difficult to leave work behind and here’s how I’ve tacked the problem… 
- Are you living in the past?- Resource posted 9th January 2014 - I’ve made the informed decision to stop supporting browsers of a certain age. Is it time you did likewise? 
- Password security- Resource posted 28th November 2013 in Security and Website admin - Passwords are often pretty easy to hack. Using a password manager like 1Password can make all the difference to being secure online. 
- How to write a link- Resource posted 4th November 2013 in Markdown and Search - It is important to let your users know where a link will lead; the link text itself should contain a good indication as to where they’ll be taken. 
- How to write a link using Markdown- Resource posted 4th November 2013 in Content and Markdown - It’s all very well knowing the principles behind writing a link, but how do you actually write a one in your blog or other webpage? 
- What you see isn’t what you get- Resource posted 30th August 2013 in Content - On the web, what you see isn’t always what you get. This is why it’s so important to keep your focus on content, rather than how your website will loo 
- How headings work- Resource posted 30th August 2013 in Content - Headings break groups of paragraphs down into manageable and readable sections, which makes them easy to read. But are you using them correctly? 
- What is Markdown?- Resource posted 24th August 2013 in Content and Markdown - Markdown is a way of writing a document, but what’s so special about it? And what actually is it? 
- Markdown cheatsheet- Resource posted 15th August 2013 in Content and Markdown - Markdown is a brilliant way to write content for the web. Here’s a quick overview of the most commonly used Markdown, for your reference. 
- How can Twitter help my business?- Resource posted 30th January 2013 in Marketing - Twitter can be a way of making friends, getting human answers to questions and can even be a good income stream for your business! 
- iOS email set up- Resource posted 16th January 2013 in Email - Setting an email account up on your iOS device seems fairly straightforward but there are some details that are worth getting right. 
- Android email set up- Resource posted 16th January 2013 in Email - How to set up an email account on your Android device 
- Contact forms- Resource posted 29th November 2012 - It might seem like a straightforward thing to add to your site but a simple contact form is surprisingly complicated little thing! 
- Do I need a CMS?- Resource posted 20th November 2012 in Content - A CMS (Content Management System) allows you to take control of the content on your website. Sounds like a no-brainer, but is it really the best optio 
- Should you go responsive?- Resource posted 19th November 2012 in Accessibility - Responsive web design is when the content of your website is laid out differently, depending on the size of the screen your visitor is using. Catering 
- Disability on the web- Resource posted 3rd November 2012 in Accessibility - Just like in ‘real’ life, your visitors come in all shapes and sizes. Inclusivity is—rightly—front and centre for businesses these days. 
- Calls to action- Resource posted 3rd November 2012 in Content - It’s no good hoping your visitors will guess what you want them to do. Let them know and you’ll see a massive difference in your website’s usefulness! 
- Links make the web go round- Resource posted 9th September 2012 in Content - Links are the founding principle on which the world wide web is based, but are you using them correctly? 
- Making the most of your blog posts- Resource posted 3rd September 2012 in Content and Marketing - Make the most of your blog posts! An article covering the various things there are to think about before writing and publishing your blog post. 
- Little by little- Resource posted 28th August 2012 in Marketing and Website admin - What’s the best way to approach your website updates? Little by little or wholesale change and a grand-unveiling? 
- Image alt text- Resource posted 28th August 2012 in Accessibility and Content - Useful ‘alt’ text on images will not only keep your visitors happy but has happy knock-on effect on your search engine ranking. 
- Like? Follow? No thanks!- Resource posted 24th August 2012 in Content and Marketing - This article will give you a valuable insight into the pros and cons of having social media buttons on your website. 
- Google Places- Resource posted 18th August 2012 in Search - Google Places is a great way to (literally!) put your business on the map. And like most things Google, it’s free! 
- CMS updates- Resource posted 20th July 2012 in Website admin - It’s important to keep your website up to date and this doesn’t just stop at the content that’s on there. It’s likely your site will incorporate some 
- Page descriptions- Resource posted 21st May 2012 in Content, Meta-data and Search - Each page of your website should have its own description that will be picked up by search engines and presented to the person who’s searching. In thi 
- Reduce spam- Resource posted 3rd April 2012 in Website admin - Webforms are great but they’re also a target for spam. You’ll be glad to know there’s an effective way to greatly reduce or even eliminate this! 
- Domain name renewals- Resource posted 20th March 2012 in Website admin - It’s not often that I feel compelled to have a rant, but today I really feel it’s necessary… I hope you see this as a warning, more than anything else 
- Google history and your ranking- Resource posted 23rd February 2012 in Search - If you’re using Google to see how your ranking is coming along with your keywords you may be coming up a rather large obstacle… 
- Facebook business pages- Resource posted 22nd November 2011 in Marketing - The first thing you should know about Facebook businesses pages is that they’re distinct from your normal Facebook profile. 
- Writing your website- Resource posted 20th November 2011 in Content - Writing the copy for your site is probably one of the most important jobs you’ll carry out for your website. 
- Domain names- Resource posted 6th September 2011 in Brand and Website admin - Deciding on your domain name (or URL) is an important starting point for any business when embarking on having a website built. 
- Older browsers- Resource posted 26th August 2011 in Accessibility - Some visitors to your site will use out of date browsers. Is it worth catering for these visitors? Here’s how to make an informed decision. 
- Why do I need a website?- Resource posted 23rd August 2011 in Marketing - Having a website is possibly the most comprehensive, cost effective marketing tool you can have. 
- What search engines want- Resource posted 19th August 2011 in Marketing and Search - Search Engines look for certain measurable things that they equate with a good user experience and can be divided into four broad categories. 
- Branded email- Resource posted 17th August 2011 in Email and Marketing - Branded email gives your business a professional feel and adds credibility to your brand. What is branded email? Read on! 
- Keywords- Resource posted 14th August 2011 in Content and Search - One type of optimisation that you yourself can make for search is a well thought out keyword strategy. 
- Do I need a mobile website?- Resource posted 28th July 2011 in Accessibility - One of the biggest changes in recent years has been the use of smartphones. How should your website cater for these devices? 
- What’s in a browser?- Resource posted 27th July 2011 in Accessibility - So what’s all this fuss about Internet Browsers? Maybe you, like a lot of people, you didn’t realise there was a choice… 
- Why should I blog?- Resource posted 24th July 2011 in Marketing and Search - There’s one massive reason why you should incorporate a blog on your website: Visitors! 
- Google+ what’s the fuss?- Resource posted 19th July 2011 in Marketing - Google+ is the next big social network. It has a lot of potential and is similar those we already know to be useable, but has some subtle differences. 
- The types of email- Resource posted 15th July 2011 in Email - There are two distinct ways of accessing your email: POP and IMAP. Here’s how to decide what’s the best for you! 
- QR Readers- Resource posted 15th July 2011 in Marketing - I’ve been having a (admittedly slightly belated) play with QR codes. QR stands for Quick Response code- scan it and it works its magic! 
- Google Analytics- Resource posted 14th July 2011 in Marketing and Website admin - Analytics are a great (and free!) way of seeing how all your hard work promoting your website is paying off…